Payment Policy

​

Payment

We accept multiple modes of payment such as PayPal, Credits Cards & Bank transfers.

All payments are secured by SSL (Secure Socket layer).

gary-mach.com process payment through compliant payment ecosystem.

When you choose an online payment option on our website we do not collect any data from your bank details.

Rest assured that your card is safely encrypted as it travels over the Internet.

​

Shipping Policy

 

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment OR you will be advised of next availability if you wish so.

​​

Once you have confirmed your order, it might not be possible to edit or cancel it. If you want to change some parameters, Customer addresses, etc., please check whether such an option is available in your account. We are not bound to make such modifications to your order, but we will do our best on a case-by-case basis. 

The risk of loss of, damage to and title for Products pass to you upon our delivery to the carrier. It shall be your (if you are a User) or your Customer's (if you are a Merchant) responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered. In such case Gary Mach will not make any refunds and will not resend the Product. For Users in the European Economic Area the risk of loss of, damage to and title for Products will pass to you when you or a third party indicated by you has acquired the physical possession of the Products.

If carrier tracking indicates that a Product was lost in transit, you may make a written claim for replacement of (or credit to the Member’s account for) the lost Product in compliance with Gary Mach's Return Policy. For Products lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.  All such claims are subject to Gary Mach investigation and sole discretion.

​

Delivery Location

Items offered on our website are available for delivery in Europe/United States/Canada/United Kingdom/Australia/Asia/Indian Ocean Islands/Russia.

​

The countries available for delivery will be shown in the country list on checkout.​

​

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfil your order within 15 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Sundays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

​

Delivery Instructions

You can provide special delivery instructions on the check out page of our website

​

Shipping Costs

Shipping Costs are based on the weight and volume of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Any applicable tax will be charged.

​

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at info@gary-mach.com

 

Questions

If you have any questions about the delivery and shipment or your order, please contact us at info@gary-mach.com